JOB PURPOSE

A leadership role which is a key member of the Skytanking Operations team being responsible for overseeing the day-to-day management of Skytanking Birmingham through inspirational leadership alongside the optimization of all aspects of Airport  Operations; to enhance Skytanking's emerging brand  into a market leader in terms of Safety, Quality and People

Skytanking's mission is to differentiate based on safety and service, capitalising on it’s “Oil and Gas’ in-to-plane fueling safety culture, the Station Manager will champion this world class safety culture and deliver these standards of compliance into the Airport Operations business.

Through Financial discipline, having timely and precise control of operational budgets, especially in regards to the deployment of people and GSE resources to ensure that all direct costs are 1. Within budget 2. Not exceeding those contracted (paid for); in order to deliver financially sustainable operations and meet shareholder commitments.

Owning and driving out-standing performance through the following KPIs (being the Airport Operations DNA):
•    Revenue / Weighted Flight (Ton)
•    Direct Cost / Weighted Flight (Ton)
•    Gross Profit / Weighted Flight (Ton)
•    Worked Hours / Weighted Flight (Ton)
•    Direct Cost / FTE
The Station Manager will be a meticulous problem solver, confident to challenge and question operational processes, identify inefficiencies and diagnose problems, to simplify and optimise operations.

Personality and a can-do attitude are key to success, being able to lead by example, coach, mentor, and inspire the operational teams, building the Skytanking Airport Operations employer brand through trust and authenticity.

With an entrepreneurial spirit and proven track record in the delivery of material growth the Station Manager will identify and support opportunities to deliver organic business growth, greenfield entry into new markets, M&A and other major projects that align with the overall Skytanking business strategy.

  JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS 
•    Ensure safe and secure operations in all aspects.
•    Delivery of EBITDA and cash targets, securing a financially sustainable business.
•    Increase focus, accountability and business performance through the application and measurement of the following KPIs; Revenue / Weighted Flight (Ton), Direct Cost / Weighted Flight (Ton), Gross Profit / Weighted Flight (Ton), Worked Hours / Weighted Flight (Ton), Direct Cost / FTE.
•    Act as a visionary leader, providing insights across all facets of the Airport Operations business, including market dynamics, commercial strategies, operations, and support functions, to shape a forward-thinking direction for the BHX organisation.
•    Uphold the highest standards by ensuring policies, governance, and legal guidelines are effectively communicated and adhered to by all stakeholders, protecting our shareholder and brand value.
•    Foster long-term, sustainable, trust-based relationships with customers, authorities, business partners, and relevant stakeholders, enhancing Skytanking's presence and reputation. 
•    Analyse and anticipate problematic situations, irregular operations and/or business disruption providing solutions to ensure financial health, business sustainability and growth. 
•    Represent the Birmingham business consistently and with professionalism - facing the Operations Director and workforce with confidence and skill.
•    Elevate Skytanking as the preferred employer in the Birmingham market, attracting top talent, and creating a dynamic workforce that embodies a global perspective. 
•    Coach, mentor, and inspire the Birmingham team, empower your direct reports, and hold them accountable, providing guidance and motivation to maximize performance, particularly in the context of digital transformation. 
•    Develop and execute innovative business plans to enhance direct labor cost-efficiency, in alignment with our strategic KPI of worked hours per turnaround whilst embracing technological advancements. 
•    Translate key data into an effective and commercially focused operational and people strategy, working with senior management and influencing them on the best course of action.
•    Be our ambassador, representing Skytanking in a professional and brand-aligned manner, reflecting our values and business strategy in public speaking engagements and representational appearances.
•    Carry out additional duties as may be reasonably requested by the Operations Director.

 MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS
Qualifications  -  

• Bachelor’s degree plus a relevant post-graduate professional qualification or equivalent experience.

Experience  - 

• Proven track record of exceptional performance and service delivery in airport operations (or equivalent/adjacent sector e.g logistics) leadership role, including leading a station level team of aviation professionals.
• Having direct and full P&L ownership experience of a comparable size and complexity of business (circa 100 employees and GBP4M revenue) inc a proven track record of delivering profitable financial results within a commoditised marketplace.
• Evidence of having a passion for working with people and working beyond the confines of the job description.
• Outstanding communication skills – able to deliver bad news and give it a positive outlook as well as ability to influence senior stakeholders.
• Proven organisation skills and ability to prioritise.
• Thrives on constant change.
•  Advanced in the use of MS Office applications and Operational systems.

Leadership role -  

•  Yes, able to deputise for the Operations Director towards the CEO Europe & Asia and other stakeholders as required

Language -     

• Spoken and written fluency in English is mandatory; spoken and written fluency in another European language (as a second language) would be an advantage

Mobility -    

• Able to work across Europe & Asia (based in Birmingham, UK, travelling approx. 5% of time.    
• Virtual and flexible working is a part of this role (all subject to business needs and company policy) 
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)
• Possesses a valid full UK drivers licence
• Must be able to :
  • without exception, provide a 5-year history (with no gaps) including work and none work activities.
  • Would you be able to acquire a clear DBS certificate?
  
  

•    Cycle to Work
•    Employee Assistance Programme
•    Life Assurance
•    Pension
•    Discounted Shopping platform
•    Discounted Gym Membership

Please send us your application exclusively via the online application form. 
In case of questions, please don't hesitate to reach out to enghr@skytanking.com