HR Project & Operational Excellence Manager

Fixed-term (United Kingdom), Full-time · London

Who we are

The Skytanking organisation has two divisions, ‘Fuel’ and ‘Airport Operations’, the Fuel division is head-quartered in Hamburg, Germany and a part of Primeflight (head-quartered in Houston, USA). All references in this JD are on the basis of operating within the Airport Operations division only; which is currently based in London, England and operating in the U.K., Netherlands and Italy.

The HR Project and Operational Excellence Manager will provide operational HR support to the Skytanking UK team based in London, and wider HR team across the UK; and lead on a wide range of HR projects inducing business improvement initiatives, HR transformation & change projects, acquisition integration, and harmonization. This is a unique opportunity to contribute to HR projects while supporting the management of Business-as- usual (BAU) activities to drive operational excellence.

This role will play a key part in delivering HR transformation initiatives in a rapidly growing business, collaborating closely with the operational business to make a real difference. Responsible for identifying, developing and implementing innovative people projects that improve employee engagement, organisational performance and effectively support strategic priorities, mission and values. As well as providing governance and management of the HR projects, this role will have a very hands-on approach to implement and fully deliver those projects.

Personality and a pro-active, can-do attitude are key to success, coupled with our core behaviours of integrity, professionalism and teamwork; that will develop the Skytanking – Airport Operations employer brand through trust and authenticity.

Your tasks

JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

Act as the main point of contact for HR transformation projects including updates and escalation support to the HR Director, Senior Leadership team and Skytanking PMO
Lead and manage HR change and transformation programmes including process improvement projects, to optimise the efficiency of HR operations
Develop change management strategies that minimize disruption and support the business to deliver growth plans
Collaborate with cross-functional teams to implement solutions that support key business priorities
Deliver pragmatic HR solutions that are both commercial and operational aligned to the business strategy, and fully compliant with company policy and law
Implement PMO governance frameworks, ensuring that HR projects are delivered on time, within scope and on budget
Maintain project documentation where appropriate including reports, risk register and tracking mechanisms
Ensure consistent tracking and prioritization of HR support requests
Play a crucial role in providing HR support for contract tenders
Support M&A activities across the UK within the non-fuel business including due diligence, consultation, TUPE transfers and integration delivery
Provide expert guidance on restructures, acquisitions, TUPE and redundancies
Actively support with post-acquisition business integration and harmonisation initiatives
Act as a subject matter expert on employee relations and represent ER in collective consultations, working collaboratively with unions and works councils where required, in support of transformation and people engagement projects.
2025 key projects to include
Develop a suite of HR policies and procedures for the business that are aligned with the company’s core values and fully compliant with changing legislation
Produce standard operating procedures (SOPs), process maps, forms and templates
Implement and drive process change and automation, identifying technologies and automation to deliver lean / productive solutions within the business
Support the development of a HR compliance and governance framework
Develop a HR Sharepoint in line with model in place in parent company
Develop a suite of HR KPIs / metrics to improve HR analytics and decision making
Provide company-wide information by interpreting people data and analysing figures on staff turnover, cost per hire etc.
Deliver on a range of post integration – harmonisation projects
Play an active role in a potential HRIS/ERP system change
Support acquired businesses by addressing people-related challenges and engagement issues
Work closely with the operational team in support of demand planning and resource planning, and the creation of standard operating models
Serve as a trusted advisor to the management team, offering guidance on HR transformation initiatives
Engage with the all levels of the business to implement change projects through workshops and regular employee communications
Adhere to safety policies and practices, ensuring all change activities support a safe and just working culture
Champion the development of a performance culture
Be our ambassador, representing Skytanking in a professional and brand-aligned manner, reflecting our values and business strategy and represent the HR department consistently and with professionalism.

Your profile

MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS
Qualifications
• Bachelor’s degree is minimum
• CIPD qualified (level 7 or above) with evidence of continuous professional development.
• Minimum 10 years in a senior HR Management role

Experience/ Knowledge/skills

Demonstrable experience managing HR Projects, HR transformation and acquisition integrations at a manager level
Experience with acquisition, integration and change management processes
•Strong understanding of change management principles
Previously worked in an Agile environment
Strong knowledge of PMO governance, project methodologies and risk management
Strong generalist HR experience with a solid understanding of employment law and best practices
Proven ability to manage a varied workload with changing priorities
Excellent communication and influencing skills
Effective stakeholder management and engagement skills
Strong analytical and problem solving
Strong IT skills including Microsoft Office and HR systems
Spoken and written fluency in English is mandatory; spoken and written fluency in another European language (as a second language) would be an advantage
Role is based in London (4 days per week) but will require travel across the network in Europe (UK, Netherlands and Italy)
Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)
Possesses a full clean UK driving licence.

We offer you:

•   Pension
•   Cycle to Work
•   Employee Assistance Programme
•   Life Assurance

Your contact

Please send us your application exclusively via the online application form.
In case of questions, please don't hesitate to reach out to enghr@skytanking.com

Skytanking Aviation Services ENG Limited

A PrimeFlight company

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About us

At Skytanking, we have been providing aviation-related services since 1999. In addition to aviation fuelling, our portfolio includes ground handling, tank farm and hydrant management, investments in fuelling infrastructure, and engineering services. Our customers include airlines, airports and oil companies. Our 3,000 employees refuel an aircraft every 25 seconds on average at more than 93 airports in 15 countries in Europe, Asia, Africa and Australia. Skytanking is a 100% subsidiary of PrimeFlight Aviation Services Inc., which employs around 8,000 people at more than 220 airports.

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We are looking forward to hearing from you!

Thank you for your interest at Skytanking. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to jobs@skytanking.de