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Commercial & Key Account Manager (m/w/d)

HQ Hamburg
Full-time
Permanent employee

Your tasks

  • Manage a portfolio of major airline and oil company accounts, acting as their primary commercial contact
  • Develop and execute account plans focused on growth, retention, and customer satisfaction
  • Lead contract renewals and price negotiations, supported by Regional VPs and the VP of Commercial & Pricing
  • Prepare commercial proposals, term sheets, and contract amendments in collaboration with Legal and Finance
  • Drive price realization, margin improvement, and discount discipline across your accounts
  • Identify and pursue upsell and cross-sell opportunities within existing relationships
  • Track contract milestones, renewal timelines, and commitment volumes to ensure nothing slips
  • Gather and share customer feedback, competitive intelligence, and market trends with internal teams
  • Contribute to revenue forecasting, pipeline development, and profitability analysis for your accounts
  • Collaborate closely with Pricing & Commercial Strategy, Regional VPs, Finance, and Operations on account strategy
  • Maintain accurate account records and CRM data, and present regular performance reviews to senior leadership

Your profile

  • Degree in Business, Economics, Aviation Management, or related field; MBA is a plus
  • 5+ years in key account management, commercial roles, or B2B sales, ideally in aviation, fuel, energy, or logistics
  • Proven track record managing major accounts with complex contract structures and multi-stakeholder negotiations
  • Strong grasp of pricing, margin analysis, and commercial P&L drivers
  • Commercially sharp, highly organized, and confident engaging senior stakeholders internally and externally
  • Proficient in CRM tools, Excel, and working with commercial data
  • Self-starter who thrives in an international, fast-moving environment
  • Fluent in German and English (mandatory); additional European language is a plus
  • Based in Hamburg, with willingness to travel regularly across Europe
  • Valid international driver's license

We offer you:

  • A modern office in the heart of Hamburg city center
  • Trust-based working hours and opportunities for mobile working
  • Being a part of the strategic decision-making process of an international and fast-growing company
  • Full ownership of your projects and excellent development opportunities within the global organization of Skytanking and PrimeFlight, the sole shareholder of Skytanking
  • Strong social benefits such as company pension scheme, vacation pay and 30 vacation days per year
  • Opportunity to lease a JobRad bicycle and attractive employee discounts on corporate benefits as well as subsidized meal vouchers (Pluxee)

Über uns

Seit 1999 bie­ten wir bei Skytanking Dienst­leis­tun­gen rund um die Luft­fahrt an. Ne­ben der Vor­feld­be­tan­kung ge­hö­ren Ground Hand­ling, Tank­la­ger- und Hy­dran­ten­ma­na­ge­ment, In­ves­ti­tio­nen in die Be­tan­kungs­in­fra­struk­tur so­wie In­ge­ni­eur­dienst­leis­tun­gen zu un­se­rem Port­fo­lio. Zu un­se­ren Kun­den zäh­len Flug­ge­sell­schaf­ten, Flug­hä­fen und Mi­ne­ral­öl­un­ter­neh­men. Un­se­re 3.600 Mit­ar­bei­ter be­tan­ken an über 100 Flug­hä­fen in 15 Län­dern in Eu­ro­pa, Asi­en, Af­ri­ka und Aus­tra­li­en im Schnitt al­le 25 Se­kun­den ein Flug­zeug. Skytanking ist ein 100%iges Toch­ter­un­ter­neh­men der nord­ame­ri­ka­ni­schen Primeflight Aviation Ser­vi­ces Inc., wel­che an mehr als 235 Flug­hä­fen rund 18.000 Mit­ar­bei­ter be­schäf­tigt.