- Manage a portfolio of major airline and oil company accounts, acting as their primary commercial contact
- Develop and execute account plans focused on growth, retention, and customer satisfaction
- Lead contract renewals and price negotiations, supported by Regional VPs and the VP of Commercial & Pricing
- Prepare commercial proposals, term sheets, and contract amendments in collaboration with Legal and Finance
- Drive price realization, margin improvement, and discount discipline across your accounts
- Identify and pursue upsell and cross-sell opportunities within existing relationships
- Track contract milestones, renewal timelines, and commitment volumes to ensure nothing slips
- Gather and share customer feedback, competitive intelligence, and market trends with internal teams
- Contribute to revenue forecasting, pipeline development, and profitability analysis for your accounts
- Collaborate closely with Pricing & Commercial Strategy, Regional VPs, Finance, and Operations on account strategy
- Maintain accurate account records and CRM data, and present regular performance reviews to senior leadership
Commercial & Key Account Manager (m/w/d)
HQ Hamburg
Full-time
Permanent employee
Your tasks
Your profile
- Degree in Business, Economics, Aviation Management, or related field; MBA is a plus
- 5+ years in key account management, commercial roles, or B2B sales, ideally in aviation, fuel, energy, or logistics
- Proven track record managing major accounts with complex contract structures and multi-stakeholder negotiations
- Strong grasp of pricing, margin analysis, and commercial P&L drivers
- Commercially sharp, highly organized, and confident engaging senior stakeholders internally and externally
- Proficient in CRM tools, Excel, and working with commercial data
- Self-starter who thrives in an international, fast-moving environment
- Fluent in German and English (mandatory); additional European language is a plus
- Based in Hamburg, with willingness to travel regularly across Europe
- Valid international driver's license
We offer you:
- A modern office in the heart of Hamburg city center
- Trust-based working hours and opportunities for mobile working
- Being a part of the strategic decision-making process of an international and fast-growing company
- Full ownership of your projects and excellent development opportunities within the global organization of Skytanking and PrimeFlight, the sole shareholder of Skytanking
- Strong social benefits such as company pension scheme, vacation pay and 30 vacation days per year
- Opportunity to lease a JobRad bicycle and attractive employee discounts on corporate benefits as well as subsidized meal vouchers (Pluxee)